Data Protection Policy

Ace61 Privacy Policy — Your Data, Our Responsibility

Keeping your personal information, payment data, and browsing experience secure is our top priority at ace61. On this page, we clearly explain what data we collect, why we collect it, and how we keep it safe.

Encrypted Data Storage SSL-Secured Connection Your Personal Information Is Kept Private BDT Payments Secured Transparent Cookies Policy Mobile-First Security Your Data Is Never Sold to Third Parties User Rights Protected Encrypted Data Storage SSL-Secured Connection Your Personal Information Is Kept Private BDT Payments Secured Transparent Cookies Policy Mobile-First Security Your Data Is Never Sold to Third Parties User Rights Protected

What Information Do We Collect?

When you register and use ace61's services, we collect certain types of information that are essential for managing and securing your account. This data collection process is fully transparent and carried out with your consent. The different categories of information are described below.

Account Information

At registration, we collect your name, email address, mobile number, and date of birth. This information is used to verify your identity and keep your account secure. In some cases, government-issued ID details may be requested for age verification. ace61 never sells this information to third parties.

Device & Browser Information

The operating system, browser type, screen resolution, and IP address of the device you use to access ace61 are automatically recorded. This information helps monitor platform security and detect fraudulent activity. For mobile app users, the device ID may also be collected.

Payment & BDT Transaction Information

Records of transactions made via bKash, Nagad, or Rocket during deposits and withdrawals are stored at ace61. Full bank account details and mobile banking PINs are never collected or stored. Transaction amounts, timestamps, and payment methods are recorded solely for financial record-keeping and fraud prevention. All BDT transactions are processed through encrypted channels.

Usage Data & Logs

Logs of the pages you visit on the platform, the games or events you participate in, and how long you are active are automatically recorded. This information is used to improve ace61's service quality and deliver a personalized experience. Analyzing usage patterns also helps us monitor for responsible gaming concerns.

Cookies & Tracking Tokens

When you visit the ace61 website, both session cookies and certain long-term cookies are stored in your browser. These cookies are used to remember your login status, save your preferences, and maintain secure sessions. You can manage cookies through your browser settings, though doing so may limit some functionality.

Location Information

Basic location information is derived from your IP address to confirm that you are in a supported region. This helps us show Bangladesh-based users the correct currency (BDT) and relevant services. Precise GPS location is never collected — only approximate country and region data is used.

Why & How Your Data Is Used

Ace61 uses the information it collects strictly for defined purposes and never misuses it beyond those. Every use of your data is aimed at delivering a better experience. The key purposes are clearly outlined below.

  • 1
    Account Creation & Management

    Your personal information is used to complete your registration, verify your login, and assist with password recovery.

  • 2
    Financial Transaction Processing

    Payment information is used to process deposits, withdrawals, and bonus distributions accurately. All transactions are processed in BDT.

  • 3
    Security & Fraud Prevention

    Device and usage data is analyzed to detect unusual transactions or suspicious activity, helping to protect all users' accounts.

  • 4
    Service Improvement & Personalization

    Usage data helps us better understand user preferences so we can make the ace61 platform more relevant and enjoyable.

  • 5
    Customer Support & Contact

    Your contact information is used to help resolve issues, send important updates, and deliver promotional offers.

Cookies & Tracking Technologies — Full Details

Ace61 uses various types of cookies and tracking technologies to keep your browsing experience seamless. Each cookie serves a specific purpose, and we do not engage in any unnecessary tracking. This section explains the different types of cookies we use and what they do.

Cookie Type Purpose Duration
Session Cookies Maintaining login state and session security Cleared When Browser Closes
Persistent Cookies Remembering language preferences and site settings 30–365 days
Security Cookies CSRF Protection & Fraud Detection During the Session
Analytics Cookies Monitoring page performance and usage patterns Up to 90 Days

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that disabling session cookies will prevent you from staying logged in and may limit certain features. ace61 never uses third-party advertising tracking cookies.

Data Retention, Security & Third-Party Sharing

Data Retention & Security

All data collected at ace61 is stored on secured servers using industry-standard encryption technology. TLS/SSL encryption is applied during data transfers to prevent interception by any third party. Some data may be retained for a defined period even after an account becomes inactive, to meet legal obligations. When a user requests account closure, ace61 takes steps to delete personal data within a reasonable timeframe. Servers undergo regular security audits and are protected by multiple layers of access controls to prevent unauthorized entry.

Sharing Information with Third Parties

Ace61 does not sell or transfer your personal information to advertisers or unrelated third parties without your consent. Limited data may be shared with trusted partners involved in operating our services, such as payment processors. Information may be disclosed to relevant authorities if required by law or court order. In all such cases, only the minimum necessary data is shared. ace61 requires all its partners to adhere to the same privacy standards.

Your Rights — Access, Correct & Delete Your Data

Every registered user at ace61 has full control over their own personal data. We believe your data belongs to you, which is why we uphold all the rights described below. To exercise any of these rights, simply contact us and we will respond within a reasonable timeframe.

Right to Access Your Data

You can request a copy of your personal data stored at ace61 at any time. We are required to provide it within 30 business days. Key information can also be viewed directly from your Account Settings.

Right to Correct Your Data

If any of your information is incorrect or incomplete, you can request a correction. Some details can be updated directly from your Account Profile page. For more complex changes, please contact our support team.

Right to Delete Your Data

Your personal data will be deleted when you close your account or upon a separate deletion request. All data — except what we are legally required to retain — will be permanently removed within the designated timeframe. You will receive a confirmation once the process is complete.

Policy Changes & Updates

Ace61 may review and update this Privacy Policy from time to time. Changes may be made when the scope of our services expands, new technologies are introduced, or legal requirements change. You will be notified in advance of any significant changes via your registered email or through the platform. Continued use of ace61 after any changes takes effect constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed about the latest version.

Each version of this policy will include an effective date. To view a previous version, contact our support team and we will provide the applicable version.

Support & Contact

For any questions about our Privacy Policy, requests to access or delete your data, or any other concerns, please reach out to the ace61 support team. Our specialists are available seven days a week, Bangladesh time, and are ready to assist you. We aim to respond to all requests as promptly as possible, and complex matters are resolved within a maximum of 30 business days.

  • support@ace61.biz
  • Support Available 7 Days a Week, 24 Hours a Day
  • Live support available in Bengali

Your data is secure — enjoy the experience with peace of mind

Every transaction and piece of personal information you share with ace61 is protected with the highest level of security. We are committed to honoring the trust placed in us by millions of players across Bangladesh. Join today and enjoy world-class entertainment with complete peace of mind.

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